Shipping & Delivery
At Artemis Select We Provide Express Delivery Worldwide!
ORDER CONFIRMED: WITHIN 24 HOURS.
PROCESSING TIME: YOUR ITEMS WILL BE SHIPPED OUT WITHIN 1-3 BUSINESS DAYS AND ON A BUSY SEASON IT MAY TAKE UP 5 BUSINESS DAYS
SHIPPING TIME: IT TAKES 7-10 DAYS WORLDWIDE.
Artemis Select offers all customers an exclusive FREE WORLDWIDE DELIVERY within 7-10 Days. All orders are normally shipped out within 24-48 hours of purchase and fulfilled on Business Days Only. Exceptions do occur especially during sales or promotions. During sales or promotions processing may take 3-5 business days.
We provide excellent, reliable shipping services within the United States and the rest of the world. All shipping services include tracking information.
After your order has been successfully placed, you will receive a confirmation email. Once it has been shipped, you will receive a second email containing your tracking information. Shipping confirmation emails may occasionally be sent without tracking numbers. If this is to occur, you will receive a second confirmation email when the warehouse has attached tracking to your order. Please allow up to 72 hours for your tracking information to be updated.
We ship to:
Asia: Hong Kong, Indonesia, Japan, Malaysia, Macau, Philippines, Singapore, South Korea, Thailand, Taiwan via EMS/DHL.
Other Asia: India, Kyrgyzstan, Oman, Yemen, Saudi Arabia, Turkmenistan, Tajikistan, United Arab, Uzbekistan via Aramex/DHL.
America: US and Canada via DHL.
Other America: Argentina, Brazil, Puerto Rico, Mexico, Peru, Chile etc, via DHL.
Main Europe: Austria, Belgium, Czech Republic, Denmark, Germany, France, Finland, Hungary, Ireland, Italy, Netherlands, Norway, Spain, Switzerland, Sweden, Slovak, UK etc. via DHL/Fedex.
(For Germany buyers, may have chance to get tax, you can send the tax invoice to us at firstname.lastname@example.org, and we will imburse half the tax amount back to you)
Other Europe: Romania, Russian, Ukraine, Turkey, Portugal, Estonia, Greece etc, via EMS/DHL/Fedex.
Oceania: Australia and New Zealand via EMS.
The majority of our orders are processed and shipped by EMS and DHL within 24 hours.
We do our best to consolidate orders into the fewest number of shipments so that you are charged the least amount possible for duties and taxes.
We cannot guarantee that we will have all items in stock all the time, if your item is not in stock and is not expected to be in stock within two business days, we will contact you with details of the backorder or a possible substitute item if there is one available. If you have a critical or time-sensitive need, feel free to email us or direct message us on Instagram to ensure your order reaches you as soon as you need it.
Your order will be shipped to you fully assured.
Please make sure someone will be available to receive your order, otherwise, your package may be returned to us.
Tracking Your Order Online
When your order ships, you will receive an email confirming shipment to the same email address you used when placing your order, this email will contain instructions on how to track your order.
Note that it may take up to one business day for your information to be posted on the carrier’s website, if you can’t get the shipping information from the carrier website operated in the ways as our advised, you could track it again in the next working day.
Estimate Shipping Time
The shipping time usually takes 7-10 days to arrive and occasionally faster, from the time when an order is placed with us.
Delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, such as:
1. Delays due to weather
2. Delivery is outside major city
3. Unforeseen delays by one of our carriers
4. Delays to the unavailability of product(s)
5. Delivery is to a PO Box or APO/FPO address
6. Delays due to orders being placed on a holiday
7. Delays due to problems with credit card authorization and verification